"I love StudioPlus (Spectra) because I’ve never felt as organized and in control of my business as I do now that I’m using StudioPlus (Spectra). The software is very smart and keeps track of everything. I can’t imagine how I ever lived without it. If I could do it all over again the first thing I’d buy when starting a new photography business is StudioPlus (Spectra)."
John Ball Photography
Spectra 2019 is a free upgrade for existing Spectra users with a current maintenance plan. New to Spectra? Try it free for 30 days!
|myStratus 2019 is a free upgrade with your subscription. We will begin updating myStratus accounts soon. You will receive an email with your scheduled conversion date. If you use the myStratus Desktop App, you will be prompted to download the 2019 version the first time you log in after your conversion.|
|Using an older version of StudioPlus Spectra?
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An Online Payment Portal, the most requested feature on our User Voice forum, has arrived for myStratus Users! This new feature allows you to email clients a link to view their invoices online in our mobile-friendly portal and pay their outstanding balances instantly. Clients will also have the ability to update any saved payment methods that may have changed.
The portal link is directly integrated on Client and Invoice records and can be automated with the assistance of Triggers!
Note: This feature is available in the U.S. only and requires a TSYS account.
With the 2018 introduction of TSYS’s (FKA Cayan) Genius Mini Device, we’re excited to announce our latest integration – allowing you to process client credit cards directly from the myStratus Mobile app!
*Note, this feature requires a TSYS account and the Genius Mini Device.
Net Promoter Score®, or NPS®, measures customer experience and predicts business growth! This proven metric has transformed the business world and now provides the core measurement for customer relationship management (CRM) programs worldwide. An NPS score uses the answer to a key question, using a 0-10 scale: How likely is it that you would recommend [Your Company Name] to a friend or colleague?
You can now use myStratus to gather this valuable key measurement of your customers’ overall perception of your company, and because NPS is a leading indicator of your future growth, you’ll quickly find it to be one of the most valuable tools in myStratus!
A new merge field in the HTML Email Builder allows you to automatically insert this survey in an email. Once a client answers, they’ll be re-directed online where they can also provide additional feedback. All NPS ratings are viewable from the respective client and session records.
Additional Pricing Applies
A new add-on is available to myStratus users called myStratus Maps! We’ve integrated with Bing Maps to give you a look at the big picture for where your clients are located. Choose to view where your clients are more concentrated as well as display a breakdown of Zip Codes and Client address’. All this in-depth information can be viewed directly from your Client’s hub when the add-on is activated.
Our annual goal is to introduce new features to our myStratus online booking portal to make it even more accessible!
Now clients can enter your promotion codes online. Simply create your desired Price List coupon and add it to the Session Type available online. Clients can enter the item’s identifier (AKA the Promo Code) online to get the discount!
Session and Appointment Types are also able to bypass the Session Selection page online. Simply visit the maintenance menu for the type you’re using to access the custom URL!
Invoicing is accessible as a web form type in myStratus! This means clients can access their invoice information from the comfort of their own home.
Build a customized order contract that includes the exact details of your client’s order.
Payment Plans - one of the most critical business practices you can implement. Some new automation features in myStratus allow you to automatically create and email/text a web form to your client when a payment plan has been created so they can confirm their details.
Global privacy laws continue to change and we’re adapting to make client marketing even more accessible and more secure. Marketing no longer follows an “Opt. Out” mindset; instead, your clients are offered ways to “Opt. In” with new Allow Marketing checkboxes.
As part of this enhancement, the old “Do Not Market” and “Do Not Call” checkboxes have been removed from client records.
“But what about my existing clients?”
Not to worry! The 2019 upgrade automatically takes your previous “Do Not Market” settings and translates them to match our new “Allow Marketing” options.
Gift Certificates also offer new features, including the capability to generate a completely random number to a newly created gift certificate – on top of its past ability to assign a sequential number. Plus, you may also set the software to automatically send an email to the client when they initially pay for their Gift Certificate. This email can include all necessary information including the certificate’s number and expiration date.
In addition to the enhancements listed above, here are several more enhancements in 2019 Volume 1, many coming direct from your StudioPlus UserVoice recommendations:
For a complete list of new features* and enhancements in the 2019 versions of Spectra and myStratus, read the release notes.
* Not all features are available in every edition of StudioPlus Spectra/myStratus. Check the comparison charts below to see which features are offered in each edition.
To find out more about how to take advantage of these powerful new features, call StudioPlus Software at 888.862.4868 or email Sales@StudioPlusSoftware.com.